LES COMPAGNIES AERIENNES PEUVENT-ELLES REMBOURSER LES VOLS ANNULES AUX PASSAGERS SOUS FORME DE BONS ? LA REPONSE ET LES PRECISIONS DE LA CJUE

Summary:
The CJEU ruled on the possibility for airlines to refund passengers for cancelled flights as cash or as automatic compensation in the form of a voucher. The court clarified that a passenger’s online form submission for a voucher constitutes « signed consent » if they were effectively and adequately informed, applicable to both flight cancellations and significant delays.